Support Center

Get help with your faceless digital marketing packages, technical questions, or general inquiries about our service.

Send us a Message

Having a question? Send us a message and we'll get back to you within 4-6 hours.

Response Time: 4-6 hours

We respond to all messages daily. For urgent issues, please include "URGENT" in your subject line.

Frequently Asked Questions

How long does it take to generate my package?

Most packages are completed within 1-3 hours depending on current demand. You'll receive real-time updates and can track progress from your profile page.

Can I regenerate my package if I'm not satisfied?

Yes! Each purchase includes 2 regeneration attempts. You can modify your persona description, theme, or niche and generate a completely new package.

What file formats do I receive?

You'll receive a comprehensive package including PNG/JPG images, PDF documents, HTML/CSS website files, PSD templates, and text files with scripts and copy.

Can I use the AI-generated images commercially?

All generated content comes with full commercial usage rights. You can use everything for your business, social media, marketing, and client work.

Do you offer refunds?

While we do not offer a 30-day refund policy, we are striving to have you satisfied. Get in touch with us if you experience any issue while using Kickstarts.app.

Can I customize the generated content?

Yes! All templates and designs are fully editable. We provide source files (PSD, AI, HTML) so you can customize colors, text, and layouts to match your preferences.

How do I access my completed packages?

You can access all your packages from your profile page using the permanent link provided during generation. Packages can be downloaded individually or as a complete bundle.

What happens if generation fails?

If generation fails, we automatically retry the process. If issues persist, contact support and we'll manually process your package or provide a full refund.

Still Need Help?

Can't find what you're looking for? Our support team is here to help with any questions about your packages, account, or technical issues.

Average response time: 4-6 hours • Available 7 days a week